Can you give more details on what kind of conditions
Asset based examples:
- # of Windows XP computers > 500
- Adobe acrobat reader licenses > lic count
- Running process dropbox found
- Machines not running any antivirus
- Machines with AV DAT > 1 month old
The conitions are more of a kind of security based like AV not found, AD DAT > 1 month old, hardware changes, New machine reporting etc.,
A simple way may be to create a Report in BBCA and schedule this which could be picked up by Remedy and create the relevant ticket?
Can you guide me to a link where I can have a detailed description of the process and description?
You will need to look at the Report Centre Guide which is available in the docs channel, this will guide you on scheduling reports.
You will however need to collect the data you require before you can schedule such report.
For example, the AV data will hopefully be stored in the registry also? If so, then you can use the Registry Key scanner to collect the values which could be reported on.
Doing this is also in the Report Centre Guide
Thanks for the suggestion. Will have a work around for this. It was really helpful.
--- Original Message ---