9 Replies Latest reply on Feb 3, 2014 4:30 AM by Michiel Tiller

    Agent fail, server not authorized

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      I am trying to install a new agent for my Control M server. The only Agent that I can get to work is the agent running on the same machine as the server. When I try to add a new agent in Configuration Manager, I get the error "Check CONTROL-M/Agent state Failed. Control-M/Server is not authorized. Error Code CTM6820 Source CTMAGENT_PLUGIN." I can't find anywhere why this is happening or what it means, anyone know what the problem is?