3 Replies Latest reply on Jan 29, 2014 8:01 PM by Jesse Richardson

    How can we make the BMC Bladelogic Server Automation knowledge base better?

    John O'Toole

      Hi All. There is a posting over on the The specified item was not found.entitled "How can we make the knowledge base better?" which describes the processes, decisions, and trade-offs we consider when creating, reviewing and updating knowledge articles in the BMC Knowledge Base. See that original thread for all those details. Since the feedback might vary depending on what BMC products customers are using, I wanted to start a thread here to gather feedback specifically from the BSA user community.

      What areas do we need to focus on specifically for BSA knowledge articles? What has your experience been to date? Has it changed over time as we have published more articles?