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I wasn't able to find this in the documentation either. Is there a documentation i havn't found that lists the error codes and their meanings Susanne Ertle?
Is this device a linux device Eduardo? I suppose that this error message says it cannot find the agent's service in /etc/init.d but i'm unsure.
Have a good day
There is a chapter on the general error codes of FootPrints Asset Core in the Parameter Reference. The Solution entries of the Diagnostics Tool were deemed explicatory enough not to require documentation and/or translation.
If you think a reference necessary for the possible solutions please add a request to the Ideas.
It was actually a Windows 7 relay, and it definitely had the agent installed so the "verify the agent is running and correctly installed" fix suggestion didn't really help fixing/troubleshooting that SMB test. That's why I wanted more explanation as to what was actually tested, to see how to fix it.
It's been a while since I tried this the first time so I'll have to check again, we just upgraded to 11.7 and applied the latest Hotfix, maybe the Diagnostics tools are working better.
Thank you Julien and Susanne,