2 Replies Latest reply on Dec 24, 2013 12:53 AM by Manish Shetty

    MSM Queues not visible

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      We have few servers to be added for MSMQ monitoring. But in Developer console, the queues that are present in the server are not visible.

      Please help regarding this.

       

      BPPM Version is 8.6.02SP3.

        • 1. Re: MSM Queues not visible
          Sharad Srivastava

          Hello Harish,

           

          Could you please provide us more details where you are not able to see MSM queues on BPPM Console.

           

          If you are not able to see it on BPPM user console then would need to check whether we are getting information of same up-to proxy level first or not.

           

          Could you please verify first upto proxy level by running below proxy query.

           

          <BPPM Install Path>\pw\pproxy\PNS\bin\pproxcli >> ResultOutput.txt

           

          /CORE/config/connect -host <host> -port <port> -username <username> -password <password>

           

          sample command

           

          /CORE/config/connect -host localhost -port 3182 -username admin -password admin


          Note:Open the ResultOutput.txt and check the connection status and it should be OK then further run the below queries

           

          /PATROL/query/getAgentDetails -agent <agent name:port>

          /PATROL/query/getAgentDetails -agent ALL

           

          /PATROL/query/getMonitorInstanceDetails -agent <agent name:port>

           

          /PATROL/query/getInstanceData -agent <agent name: portnumber>

           

          /PATROL/query/getInstanceData -agent <agent name: portnumber> -appl <application name>

           

          After running the above command and open the file again, verify whether data is showing for the "Health At Glance" and time stamp will be in EPOCH, so convert it to normal date format to verify last collection time.


          Thanks


          Sharad

          • 2. Re: MSM Queues not visible
            Manish Shetty

            We have few servers to be added for MSMQ monitoring. But in Developer console, the queues that are present in the server are not visible.

            Please help regarding this

             

            Hi Harish ,

             

            Hope you have installed MSMQ KM on Patrol agent  and developer console as well ?

             

            Also verify Patrol account privillages once .

             

            Thank You,

            Manish