3 Replies Latest reply on Dec 2, 2013 12:05 PM by Chris McLane

    Images in emails not being attached

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      Hello all,

      We updated to 11.2 over the holiday and everything went smoothly. However, we've noticed that before, when users copy/pasted images in their emails to us, they'd show as attachments. Same thing with email signature images. Since we've updated, inline images no longer attach to tickets.

       

      Is there any way to fix this?

       

      Thanks!