2 Replies Latest reply on Nov 21, 2013 1:25 AM by Omkar Hajare

    Bladelogic authentication error : "your session credentials does not contain a usable Application server URL.Er

      Hi guys,

       

      I again need your inputs and help for this error :

       

      Bladelogic authentication error : "your session credentials does not contain a usable Application server URL.

      Error were :

       

      Failure while connecting to Application server. Reason: connection timeout:

      this may be becasue the server is down of unreachable.

       

      Please help me with this error :

       

      the port is open the certificate is there however this error is coming again and again. and this is the applog msg :

       

      {code}

       

      b2d8351f54cf265182b1 0000000001 11/20/13 07:51:16.661 INFO     rscd -  XXP068 2524 SYSTEM (Not_available): (Not_available): FIPS Enabled

      ded56d3180a4345f0f34 0000000002 11/20/13 07:51:16.677 INFO     rscd -  XXP068 2524 SYSTEM (Not_available): (Not_available): Main: **** RSCD started (app) ****

      90fe61be2d8322556845 0000000003 11/20/13 07:51:16.786 INFO     rscd -  XXP068 1008 SYSTEM (Not_available): (Not_available): User Privilege Mapping enabled.

      33fa2073535ac32f83b5 0000000004 11/20/13 07:51:16.786 INFO     rscd -  068 1008 SYSTEM (Not_available): (Not_available): The following local user will be used by the agent for user privilege mapping: BladeLogicRSCD

      f65a178f87aebb6cbd6d 0000000005 11/20/13 08:01:17.199 WARN     rscd -  XXP068 2524 SYSTEM (Not_available): (Not_available): Main: Wait Timeout. Starting AgentHouseKeeping.

      10a8f2ae1637c354ca97 0000000006 11/20/13 08:11:17.206 WARN     rscd -  XXP068 2524 SYSTEM (Not_available): (Not_available): Main: Wait Timeout. Starting AgentHouseKeeping.

      670f14705e528f083d1f 0000000007 11/20/13 08:21:17.213 WARN     rscd -  XXP068 2524 SYSTEM (Not_available): (Not_available): Main: Wait Timeout. Starting AgentHouseKeeping.

      6e5d3493b4444abda576 0000000008 11/20/13 08:31:17.221 WARN     rscd -  XXP068 2524 SYSTEM (Not_available): (Not_available): Main: Wait Timeout. Starting AgentHouseKeeping.

      febb28a88af7522b19ff 0000000009 11/20/13 08:41:17.228 WARN     rscd -  XXP068 2524 SYSTEM (Not_available): (Not_available): Main: Wait Timeout. Starting AgentHouseKeeping.

      393725b27ab9f6b90377 0000000010 11/20/13 08:45:34.597 INFO     rscd -  XXP068 2320 SYSTEM (Not_available): (Not_available): FIPS already enabled

      4e8ab2778a47be9bac31 0000000011 11/20/13 08:45:34.737 INFO     rscd -  110.175.57.232 2320 BladeLogicRSCD@XXP068->userid@XXP068:PrivilegeMapped (BLAdmins:sched_bladmin): agentinfo: agentinfo XXP068.S.COM

      1ee11c89827bd5170769 0000000012 11/20/13 08:45:34.737 INFO     rscd -  XXP068 2320 BladeLogicRSCD (Not_available): (Not_available): The operation completed successfully. 

      4bbf798fbfbf7b76ed5c 0000000013 11/20/13 08:51:17.235 WARN     rscd -  XXP068 2524 SYSTEM (Not_available): (Not_available): Main: Wait Timeout. Starting AgentHouseKeeping.

        • 1. Re: Bladelogic authentication error : "your session credentials does not contain a usable Application server URL.Er
          Naveen Anne

          You can check the following:

          on the appserver:

          blasadmin -a show app ValidateRequestURL

           

          you may need to set that to false and restart the appserver service, assuming the client can resolve the url by running the following:

           

          blasadmin -a set app validaterequesturl false

           

          restart the appserver service

          try to connect again.

          =====================

          If you still get the same error, then the expired certificate could be the issue:

           

          You can do the following:

          Before running this keytool utility, you will need to delete the old certificate if it already exists.

           

          Example:
          keytool -genkey -alias blade -keyalg RSA -keysize 1024 -dname "CN=hostname" -keypass <keystore_password> -storepass <keystore_password> -keystore "<install_dir>\br\bladelogic.keystore" -validity 1000

          copy the bladelogic.keystore into all the subdirectories of br\deployments

           

          Verify the settings within the blasadmin utility, using the following commands:
          show app CertStore

           

          You may also need to set the password of the certificate using these commands

           

          Blasadmin -a
          set ProcessSpawner KeystorePassword <password>
          set app CertPasswd <password>

           

          Blasadmin -s _spawner
          set ProcessSpawner KeystorePassword <password>
          set app CertPasswd <password>

           

          blasadmin -s _launcher
          set appserverlauncher KeyStorePassword <password>

           

          Delete client side certificate and credential and login to BladeLogic
          Stop and restart appserver service.

          • 2. Re: Bladelogic authentication error : "your session credentials does not contain a usable Application server URL.Er

            Hi Aniruddha,

             

            I believe you are getting this error while logging to server using BL console, now check you have application server entry in C:\Windows\System32\drivers\etc\hosts file where console is installed.

             

            Regards,

            Omkar