1 Reply Latest reply on Nov 7, 2013 10:46 AM by Rodrigo Faria

    Failed to perform OCR.

    Rodrigo Faria

      I have a fresh install of TMART 4.1 running on a W2k8 server.

      After creating a Citrix script, when adding verifications, I receive an error message saying "Failed to Perform OCR". This error is shown right after I select the area and click on "Verify Text".

       

      Any ideas how to get rid of this message and make it work?

        • 1. Re: Failed to perform OCR.
          Rodrigo Faria

          I found out what was causing the problem.

           

          Windows Data Execution Prevention interferes directly with the Citrix client "hi-jacking". In nutshell: It got blocked. It also makes recorder stucks on Function 0.

           

          To be able to use TMART recording functions you have to disable DEP.

           

          That's how it worked for me.

           

          Best regards,

          Rodrigo Faria