14 Replies Latest reply on Oct 28, 2013 11:21 AM by Rajkumar Rajpurohit

    BSA Upgrade issue 8.2 SP1 to 8.3 SP1



      I recently upgraded the BSA environment from version 8.2 SP1 to 8.3 SP1. After upgrading the environment, the component templates that were present earlier are not visible now. The folder structure is present but no templates in those folders.


      Also, i am getting the below error while creating a Component Template:




      Below screenshot shows the error when the Discovery Job is opened. This job had the Component Template which are not showing up now.



      Error_Becuase the ComponentTemplates_are_not_visible_after_upgrade.JPG.jpg

      Also, i saw that the Component Templates info is present in Bladelogic database.


      Please advise what needs to be done now.