In fact, this is as designed feature.
If you have subquestions associated to a checkbox, only one combinaison of answers can be done for subquestions
I have made the test on 8.1 and I remember that this limitation is still present.
The KA you mentionned is regarding the fact to change the value of an answer
Thanks Alan.. So what will be the solution for questions with check box condition like this?
For my part, when i have this need, I create several check boxes independant.
For instance, instead of saying Which applicatoin do you need with answer "IT" (triggering subquesiton), "HR" (triggering subquestion), and so on,
I prefer creating two question.
Do you need IT application with a check box (or a yes/no radio button) that display sub-questions
Do you need HR application...
Option used with Checkboxes are useful only if you want to trigger a subquestion when IT & HR are checked
Hope it helps you!
I've run into this issue previously. BMC did advise it's as designed. If you want to use just one checkbox question You'll need to set up your conditions something like this.
Checkbox A and Checkbox B
Checkbox A and Checkbox C
Checkbox B and Checkbox C
Checkbox A and Checkbox B and Checkbox C
Obviously it gets more complex the more checkboxes you have This is one of the reasons I prefer to develop AIFs rather than standard SRDs. Allan's suggestion of independant checkboxes is a great idea though!
I generally do it the way Allan stated, as well.
This was an issue back in 2013, and still counted as "ok" by developers?
When you have to apply a workaround for a feature, it's a bug, calling it anything else sounds dodgy.