2 Replies Latest reply on Apr 12, 2017 9:30 AM by Sheejith Padmanabhan

    Purchase order ci creation in Asset Management

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      Default behavior of ci creation on purchase orders in asset management is when doing goods received.

      I would very much like to change this  to be done when the purchase order is placed with the supplier instead.


      This would give us time to pre-populate the ci's with hardware attributes like serial numbers, mac address, guid and asset tag before the items arrive. This would basically mean that all required changes in infrastructure could be done before the delivery.


      OS install could be then executed zero touch straight after goods received without any delays.


      Can anyone direct me to documentation or give me some information on what workflows and how to customize the workflows in asset management to create the ci's earlier in the process ?


      Thank you.


      Best regards