3 Replies Latest reply on Aug 20, 2013 2:43 PM by Chris McLane

    Link to open a work order in the Technician Notification Email

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      Is there a way to include a link to open the assigned work order in the technician email notification? For instance, if a new work order is assigned to a tech (or is notified of an updated work order), the tech can click on the link to take him/her directly to the work order instead of having to search for the work order in the helpdesk dashboard.

      Many thanks!