7 Replies Latest reply on Aug 14, 2013 8:45 AM by Bill Robinson

    Identify dead agents that haven't been alive since specific time

    Steffen Kreis

      Hi,

      We are currently reviewing all our Maintenance tasks in BSA 8.2/8.3

       

      A topic that's causing us issues since day one is the Agent Health, due to constant issues with a locked BladelogicRSCD user on a Windows target that's happening in lots of versions of the Agent.

       

      Ideally I'm looking for a smart group condition that allows us to identify agents that are not responding since something like seven days.

       

      We run USP jobs that update the Agent Status twice a day.

       

      I know Sean had this topic in his Best Practices Maintenance session. But I don't see a way how this could be achieved as the date properties that are potential candidates for such a task also get updated when the USP job runs against a dead agent.

       

      Any help is much appreciated.

       

      Cheers Steffen