7 Replies Latest reply on Aug 7, 2019 2:54 PM by Suhasini Palabhavi

    Service Request Status is NOT updating while changing workorder status

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      Hi,

       

      I have created a work order directly and changed the status from assinged to in progress. But the service request still remains in In Planning status. Even when i set the work order status to completed, service request still remains in In Planning status.

       

      can you please share you expertise here.

       

      Rgds,

      Balaji>S