10 Replies Latest reply on May 8, 2017 7:51 AM by Bill Robinson

    Patch Analysis job fails

      Hi

       

      I'm starting to see a few servers fail the Patch Analysis job (the bulk still run fine).  The error logged is the same on all the failed servers:

       

      Error Jun 26, 2013 9:00:41 AM Error while running pre-analysis on server: servername, Error: Failed to create agent side analysis directory: //Gservernamenull/tmp/WindowsCatalog_2094449_93_servername (Caused By: JNI fileExists '//servernamenull/tmp/WindowsCatalog_2094449_93_servername' failed:: Remote host is unknown)

       

      I also cannot browse the servers properties in the BL console i.e. file system, registry etc.

       

      Hoping someone can point me in direction so I may resolve this.

       

      Thanks in advance

       

      Steve