1 2 Previous Next 18 Replies Latest reply on Oct 27, 2014 12:54 AM by Abdul Moid Mohammed

    Unable to see all the services after upgrading from SRM 7.6.04 SP4 to 8.1

      Share:|

      Hi Guys,

      I am not able to see all the services after upgrading SRM from 7.6.04 SP4 to 8.1. We already upgraded ARS, CMDB, ITSM, SLM from 7.6.04 SP4 to 8.1 as well. But when we checked the services nothing is coming under Browse as shown in the screenshots below:

      SRM1.png

       

      SRM2.png

      This is the screenshot of the 7.6.04

       

      SRM3.png

       

      We tried flushing the cache and also tried deleting the contents of PluginCache folder as indicated in the KB article ID KA382464.

      Any ideas, suggestions would certainly be appreciated.

      Regards,

      Mussie

        1 2 Previous Next