2 Replies Latest reply on Jun 25, 2013 1:11 AM by suv3ndu NameToUpdate

    Problem connecting to the AppSight license server

    suv3ndu NameToUpdate Jun 24, 2013 5:58 AM
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      Hi guys,

      I am new to this forum and just started using AppSight J2EE console. Please bear with me.

       

      Sometimes, not the all times, I face problem while connecting to our AppSight license server which is in different domain. For example, I was able to access it on yesterday but all of a sudden I started getting 'Invalid license' error message. I checked that license server is reachable from my system also I am sure that there is no change in license/permisson. Can anyone help me on this?

       

      Here is the aps_console_log.txt:

      2013-06-24 15:44:57,277 [APS.Main] ERROR <com.identify.aps.gui.license.ConsoleLicenseManager> Invalid license [  Feature: ApsJ2EE

        Version: 7.8

      Can't Connect to License Server (-15,3002) Connection refused: connect]

      2013-06-24 15:45:38,089 [AWT-EventQueue-0] ERROR <com.identify.aps.gui.license.ConsoleLicenseManager> Invalid license [  Feature: ApsJ2EE

        Version: 7.8

      Can't Connect to License Server (-15,3002) Connection refused: connect]

      2013-06-24 15:45:38,089 [AWT-EventQueue-0] ERROR <com.identify.aps.gui.components.dialog.LicenseRegistrationDialog> Registration faild [perform registration]

      2013-06-24 15:45:38,089 [AWT-EventQueue-0] ERROR <com.identify.aps.gui.components.dialog.LicenseRegistrationDialog> faild to complete license registration [Abnormal program execution.

      Please restart the console.]