7 Replies Latest reply on Jun 20, 2013 9:16 AM by Ben Wright

    Some Windows Server Failing to Patch

      Hi Guys,

       

      Some of the servers that i am trying to patch are failing for the following error:-

       

      Error Jun 20, 2013 2:24:42 PM Unable to run the Shavlik packager for generating deployment batch files

       

      Info Jun 20, 2013 2:24:47 PM The job 'Ben_Patching1-CORP-NOT-DMZ2-251741 @ 2013-06-20 13-52-23-054+0100->Ben_Patching1-CORP-NOT-DMZ2-251741 @ 2013-06-20 13-52-23-054+0100' has failed on server CORP-NOT-DMZ2 

      Info Jun 20, 2013 2:24:10 PM Started running the deploy step job 'Ben_Patching1-CORP-NOT-DMZ2-251741 @ 2013-06-20 13-52-23-054+0100->Ben_Patching1-CORP-NOT-DMZ2-251741 @ 2013-06-20 13-52-23-054+0100' on application server 'ts-bl-app02'(2) against target server 'CORP-NOT-DMZ2' 

      Error Jun 20, 2013 2:24:43 PM Parsing of file 'C:\Program Files\BMC Software\BladeLogic\8.0\RSCD\\Transactions\1a2e9b1f57f536eb9cc6cea188f8a396\bldeploy.xml' failed at line 2: no element found

       

      Error Jun 20, 2013 2:24:43 PM Parsing of file 'C:\Program Files\BMC Software\BladeLogic\8.0\RSCD\\Transactions\1a2e9b1f57f536eb9cc6cea188f8a396\bldeploy.xml' failed at line 2: no element found

       

      Error Jun 20, 2013 2:24:43 PM Failed to parse C:\Program Files\BMC Software\BladeLogic\8.0\RSCD\\Transactions\1a2e9b1f57f536eb9cc6cea188f8a396\bldeploy.xml

       

      Info Jun 20, 2013 2:24:10 PM Deploy Apply Job (Pre-Execute):Ben_Patching1-CORP-NOT-DMZ2-251741 @ 2013-06-20 13-52-23-054+0100; Server:CORP-NOT-DMZ2;  PkgID:"4461dc57-650c-4260-a61f-ed03366db801-182056.2"; UUID:1a2e9b1f57f536eb9cc6cea188f8a396 

      Warning Jun 20, 2013 2:24:16 PM Copy on reboot files present - ignoring

       

      Error Jun 20, 2013 2:24:43 PM Caught exception during bldeploy.

       

      Error Jun 20, 2013 2:24:42 PM BlPatchCheck2.exe failed. Return Code: 1

       

      Error Jun 20, 2013 2:24:47 PM APPLY failed for server CORP-NOT-DMZ2. Exit code = -4001

       

      I have tried re-registering the DLL's and i have even upgraded the Agents to the same verison as the APP server 8.3 and they are still failing.

       

      has anyone came across where re-registering the DLL's has not fixed this issue?