5 Replies Latest reply on Jun 13, 2013 9:59 AM by Dhananjay Sengar

    REMEDY.ARDBC.APPQUERY : RPC: Miscellaneous tli error - System error (Connection refused) (ARERR 8760)

      Hi,

      While logging into midtier I am facing below error  -

      Cannot establish a network connection to the AR System Plug-In server :  (9999) REMEDY.ARDBC.APPQUERY : RPC: Miscellaneous tli error - System error (Connection refused) (ARERR 8760)

       

      Error is appearing on overview console though I am able to naviagte through other section(IM,PM,CM etc.). This error is appearing only on over view console.

       

      Below are the logs captured from arerror.log -

       

      Tue Jun 11 13:03:45 2013     (9999) REMEDY.ARDBC.APPQUERY : RPC: Miscellaneous tli error - System error (Connection refused)

      Tue Jun 11 13:03:45 2013  390635 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760)

      Tue Jun 11 13:03:45 2013      (9999) REMEDY.ARDBC.APPQUERY : RPC: Miscellaneous tli error - System error (Connection refused)

      Tue Jun 11 13:16:57 2013  390603 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760)

      Tue Jun 11 13:16:57 2013     (9999) REMEDY.ARF.CAI : RPC: Miscellaneous tli error - System error (Connection refused)

      Tue Jun 11 13:16:57 2013  390603 : Cannot establish a network connection to the AR System Plug-In server :  (9999) REMEDY.ARF.CAI : RPC: Miscellaneous tli error - System error (Connection refused) (ARERR 8760)

      Tue Jun 11 13:31:52 2013  390602 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760)

      Tue Jun 11 13:31:52 2013     (9999) RMDY.ITSM.RKM.FILESYSTEM : RPC: Miscellaneous tli error - System error (Connection refused)

      Tue Jun 11 13:31:52 2013  390602 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760)

      Tue Jun 11 13:31:52 2013      (9999) RMDY.ITSM.RKM.FILESYSTEM : RPC: Miscellaneous tli error - System error (Connection refused)

      Tue Jun 11 13:31:58 2013  390603 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760)

      Tue Jun 11 13:31:58 2013      (9999) REMEDY.ARF.CAI : RPC: Miscellaneous tli error - System error (Connection refused)

      Tue Jun 11 13:31:58 2013  390603 : Cannot establish a network connection to the AR System Plug-In server :  (9999) REMEDY.ARF.CAI : RPC: Miscellaneous tli error - System error (Connection refused) (ARERR 8760)

      Tue Jun 11 13:46:59 2013  390603 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760)

      Tue Jun 11 13:46:59 2013     svass0000062np (9999) REMEDY.ARF.CAI : RPC: Miscellaneous tli error - System error (Connection refused)

      Tue Jun 11 13:46:59 2013  390603 : Cannot establish a network connection to the AR System Plug-In server :  (9999) REMEDY.ARF.CAI : RPC: Miscellaneous tli error - System error (Connection refused) (ARERR 8760)

       

      Thanks,

      Dhananjay