6 Replies Latest reply on May 14, 2013 9:09 AM by Bill Robinson

    Patching with Agent Mount Source job fails

      Hi,

       

      I`m setting up a patching workflow, that will mount share with patches to the target server.

       

      In my Patch Catalogue I have:

      Network URL Type for Payload Deployment - Agent Mount Source For Direct Use At Deployment (No Local Copy)

      Network URL for Payload Deployment - smb://??TARGET.PATCH_REPO??/bsapatchrepo/win2008

       

      This share is shared by Administrator to Everyone.

       

      I can successfully mount this share on target server.

       

      But, when I start patching job against target server, it fails:

       

      Info    19-apr-2013 13:31:22    The job 'Win2008PatchingJobPackages-encapmgmtblrs01.sme.nl.company.net-21651 @ 2013-04-19 13-16-36-104+0200->Win2008PatchingJobPackages-encapmgmtblrs01.sme.nl.company.net-21651 @ 2013-04-19 13-16-36-104+0200' has failed on server encapmgmtblrs01.sme.nl.company.net       
      Error    19-apr-2013 13:31:22    APPLY failed for server encapmgmtblrs01.sme.nl.company.net. Exit code = -4001       
      Info    19-apr-2013 13:31:19    Package "Win2008PatchingJobPackages-21651 @ 2013-04-19 13-16-34-825+0200" UUID(4ba86f06f46c3e588bd420858ad246b8) completed. exitCode = -4001 (Apply partially successful with failed items, overall job phase failure)       
      Warning    19-apr-2013 13:31:19    Deploy partially succeed with failure items. Preserve on failure not enabled; cleaning up staging area.
             
      Warning    19-apr-2013 13:31:19    Apply Partially Succeeded. There are failed items: ActionOnFailure = Continue. Job status = Apply Failed
             
      Warning    19-apr-2013 13:31:19     ActionOnFailure = Continue. Continuing deploy job
          2    MicrosoftFixit50897.msi-MS12-A04-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Error    19-apr-2013 13:31:19     Command returned non-zero exit code: 64 The specified network name is no longer available.
          2    MicrosoftFixit50897.msi-MS12-A04-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Warning    19-apr-2013 13:31:19     [stderr: 2]     The specified network name is no longer available.
          2    MicrosoftFixit50897.msi-MS12-A04-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Info    19-apr-2013 13:31:19    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Exit 64
             
      Info    19-apr-2013 13:31:19    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>IF 1 == 1 ren "C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\\shavlik\2.bat" "2.bat.his"
             
      Info    19-apr-2013 13:31:19    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>IF 1 == 0 GOTO EOFDEPLOYMENT
             
      Info    19-apr-2013 13:31:19    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set PATCHPROCESSED=1
             
      Info    19-apr-2013 13:31:19    )  ELSE (IF 64 EQU 0 ("C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\\shavlik\CL5.exe" 2097418 1 MS12-A04 "Fri Apr 19 13:18:44 UTC+0200 2013" "" MicrosoftFixit50897.msi "2-task.xml" 0 )  ELSE ("C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\\shavlik\CL5.exe" 2097418 1 MS12-A04 "Fri Apr 19 13:18:44 UTC+0200 2013" "" MicrosoftFixit50897.msi "2-task.xml" 0 ) )
             
      Info    19-apr-2013 13:31:19     "C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\\shavlik\CL5.exe" 2097418 1 MS12-A04 "Fri Apr 19 13:18:44 UTC+0200 2013" "" MicrosoftFixit50897.msi "2-task.xml" 0
             
      Info    19-apr-2013 13:31:19    SET REBOOTREQ=1 
             
      Info    19-apr-2013 13:31:19    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>IF 64 EQU 3010 (
             
      Info    19-apr-2013 13:31:19    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>SET LASTERR=64
             
      Info    19-apr-2013 13:31:19     [stdout: 2]    
          2    MicrosoftFixit50897.msi-MS12-A04-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>"\\encapmgmtblfs01.sme.nl.company.net\bsapatchrepo\win2008\MicrosoftFixit50897.msi" /passive /norestart /quiet
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>"C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\\shavlik\CL5.exe" 2097157 1 "Fri Apr 19 13:18:44 UTC+0200 2013" "" "stPackager" MicrosoftFixit50897.msi MS12-A04
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>set LSFN=MicrosoftFixit50897.msi
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set REBOOTREQ=0
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set PATCHPROCESSED=0
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set HFOAIPDir=32819CA4-OAIP
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set PATHTOFIXES=C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\\shavlik\
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set Rename=1
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set RETURNCODE=0 
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Setlocal
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>chcp 1252  1>NUL
             
      Info    19-apr-2013 13:23:07     [stdout: 2]    
          2    MicrosoftFixit50897.msi-MS12-A04-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Info    19-apr-2013 13:23:07     Using URL smb://encapmgmtblfs01.sme.nl.company.net/bsapatchrepo/win2008/MicrosoftFixit50897.msi
          2    MicrosoftFixit50897.msi-MS12-A04-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Info    19-apr-2013 13:23:07     Processing asset HOTFIX2
          2    MicrosoftFixit50897.msi-MS12-A04-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Warning    19-apr-2013 13:23:07     ActionOnFailure = Continue. Continuing deploy job
          1    IE9_BlockerToolkit.EXE-MSIE-002-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Error    19-apr-2013 13:23:07     Received messages on STDERR for command. Treating STDERR as error, reset item return to failure
          1    IE9_BlockerToolkit.EXE-MSIE-002-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Exit 
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>IF 1 == 1 ren "C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\\shavlik\1.bat" "1.bat.his"
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>IF 1 == 0 GOTO EOFDEPLOYMENT
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set PATCHPROCESSED=1
             
      Info    19-apr-2013 13:23:07     [stdout: 1]    
          1    IE9_BlockerToolkit.EXE-MSIE-002-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Warning    19-apr-2013 13:23:07    The system cannot find the file specified.
             
      Warning    19-apr-2013 13:23:07    The system cannot find the path specified.
             
      Warning    19-apr-2013 13:23:07     [stderr: 1]     Error: archive file '\\encapmgmtblfs01.sme.nl.company.net\bsapatchrepo\win2008\IE9_BlockerToolkit.EXE' not found
          1    IE9_BlockerToolkit.EXE-MSIE-002-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>"C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\\shavlik\CL5.exe" 2097418 1 MSIE-002 "Fri Apr 19 13:18:44 UTC+0200 2013" "" IE9_BlockerToolkit.EXE "1-task.xml" 0
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>rd /S /Q "C:\Windows\IE9Tool\"
             
      Info    19-apr-2013 13:23:07    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>"cmd.exe" /C Call C:\Windows\IE9Tool\IE9_Blocker.cmd /B
             
      Info    19-apr-2013 13:23:07     [stdout: 1]    
          1    IE9_BlockerToolkit.EXE-MSIE-002-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>"C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\\shavlik\CL5.exe" 2097213 1 "\\encapmgmtblfs01.sme.nl.company.net\bsapatchrepo\win2008\IE9_BlockerToolkit.EXE" C:\Windows\IE9Tool\
             
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>SET EXTRACTDIR=C:\Windows\IE9Tool\
             
      Info    19-apr-2013 13:18:46     [stdout: 1]    
          1    IE9_BlockerToolkit.EXE-MSIE-002-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>"C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\\shavlik\CL5.exe" 2097157 1 "Fri Apr 19 13:18:44 UTC+0200 2013" "" "stPackager" IE9_BlockerToolkit.EXE MSIE-002
             
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>set LSFN=IE9_BlockerToolkit.EXE
             
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set REBOOTREQ=0
             
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set PATCHPROCESSED=0
             
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set HFOAIPDir=F467EFE9-OAIP
             
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set PATHTOFIXES=C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\\shavlik\
             
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set Rename=1
             
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Set RETURNCODE=0 
             
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>Setlocal
             
      Info    19-apr-2013 13:18:46    C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\shavlik>chcp 1252  1>NUL
             
      Info    19-apr-2013 13:18:46     [stdout: 1]    
          1    IE9_BlockerToolkit.EXE-MSIE-002-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Info    19-apr-2013 13:18:46     Using URL smb://encapmgmtblfs01.sme.nl.company.net/bsapatchrepo/win2008/IE9_BlockerToolkit.EXE
          1    IE9_BlockerToolkit.EXE-MSIE-002-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Info    19-apr-2013 13:18:46     Processing asset HOTFIX2
          1    IE9_BlockerToolkit.EXE-MSIE-002-en-WINDOWS SERVER 2008 R2 STANDARD (X64)-SP1
      Info    19-apr-2013 13:18:46     Processing asset BLPACKAGE
             
      Info    19-apr-2013 13:17:06    Package "Win2008PatchingJobPackages-21651 @ 2013-04-19 13-16-34-825+0200" UUID(4ba86f06f46c3e588bd420858ad246b8) processing instructions       
      Info    19-apr-2013 13:17:06    Package "Win2008PatchingJobPackages-21651 @ 2013-04-19 13-16-34-825+0200" UUID(4ba86f06f46c3e588bd420858ad246b8) initialized, entering wait queue for processing       
      Info    19-apr-2013 13:17:05    Starting apply
             
      Info    19-apr-2013 13:17:05    Bldeploy "Win2008PatchingJobPackages-21651 @ 2013-04-19 13-16-34-825+0200" UUID(4ba86f06f46c3e588bd420858ad246b8) started using file C:\temp\stage\42e290ef6d71357fb5b337d0b4787554\bldeploy.xml with rollback directory C:\Program Files\BMC Software\BladeLogic\RSCD\\Transactions\4ba86f06f46c3e588bd420858ad246b8
             
      Info    19-apr-2013 13:16:59    Package "Win2008PatchingJobPackages-21651 @ 2013-04-19 13-16-34-825+0200" UUID(4ba86f06f46c3e588bd420858ad246b8) started       
      Info    19-apr-2013 13:16:59    Reboot is allowed
             
      Info    19-apr-2013 13:16:58    Started running the deploy step job 'Win2008PatchingJobPackages-encapmgmtblrs01.sme.nl.company.net-21651 @ 2013-04-19 13-16-36-104+0200->Win2008PatchingJobPackages-encapmgmtblrs01.sme.nl.company.net-21651 @ 2013-04-19 13-16-36-104+0200' on application server 'encapmgmtblapp01_job01'(3) against target server 'encapmgmtblrs01.sme.nl.company.net'       
      Info    19-apr-2013 13:16:58    Deploy Apply Job (Pre-Execute):Win2008PatchingJobPackages-encapmgmtblrs01.sme.nl.company.net-21651 @ 2013-04-19 13-16-36-104+0200; Server:encapmgmtblrs01.sme.nl.company.net;  PkgID:"cccf20fb-86a2-4ca0-96d2-ae022f5a161a-2263.1"; UUID:4ba86f06f46c3e588bd420858ad246b8       

       

      File, that I highlighted in the log is present on the share, I can see it from the target server.

       

      Any advices?

       

      Regards,
      NM