5 Replies Latest reply on Apr 5, 2013 7:45 AM by Monoj Padhy

    Post-Install Error Message

      I am doing a new install of 8.2.04 and having Problems connecting to the File Server, getting the following error message:

       

      [04 Apr 2013 09:50:34,954] [AWT-EventQueue-0] [ERROR] [::] [Appserver] File server validation failed because either the file server is not specified, cannot be contacted, or sufficient permissions are not granted on the file server agent to the appserver. Please verify the connectivity between appserver and file server and ensure that the appserver has read write permissions on the file server.

      com.bladelogic.om.infra.client.ui.util.InvalidFieldDataException: File server validation failed because either the file server is not specified, cannot be contacted, or sufficient permissions are not granted on the file server agent to the appserver. Please verify the connectivity between appserver and file server and ensure that the appserver has read write permissions on the file server.

       

      I have verified the connectivity can ping the box back n forth, also can telnet on port 4750 from the appserver to the file server, customer has sufficient permissions.