6 Replies Latest reply on Mar 31, 2013 8:53 PM by Amanda Williams

    File Deploy Error

    Amanda Williams

      We have setup Automation Principals and are testing removing the BladelogicRSCD user off of some servers. I have been able to remove the local user from a server today and can run a file deploy job as BLAdmin....when I attempt to run the job with a user who is not a full admin I get the error below. The weird thing is that the command will if the files already exist. I have attempting granting the bladelogic user all profiles within BL, still no luck. Has anyone experienced this before?





      Error Mar 28, 2013 4:20:30 PM Error running master script on server SERVERNAME

      Info Mar 28, 2013 4:20:30 PM Exit Code 2

      Info Mar 28, 2013 4:20:25 PM There are no updates to install.

      Info Mar 28, 2013 4:20:21 PM Searching for approved updates ...

      Info Mar 28, 2013 4:20:21 PM Copyright (C) Microsoft Corporation. All rights reserved.

      Info Mar 28, 2013 4:20:21 PM Microsoft (R) Windows Script Host Version 5.8

      Info Mar 28, 2013 4:20:18 PM + /install/job_34357.4_postcmd.bat

      Error Mar 28, 2013 4:20:08 PM cp: Unable to access file //server/E/directory/SUS: No authorization to access host

      Info Mar 28, 2013 4:20:05 PM -w      Preserve file times only

        • 1. Re: File Deploy Error
          Amanda Williams

          Blade Permissions

          Analyze Patch Compliance AuthProfile

          Audit Servers and Components AuthProfile

          Batch Jobs Together for Multi-Step Execution AuthProfile

          Browse Components AuthProfile

          Browse Servers AuthProfile

          Build Bare-Metal System Packages AuthProfile

          Create and Manage Components AuthProfile

          Create and Manage Component Templates AuthProfile

          Deploy ACLs to Managed Servers AuthProfile

          Deploy Software and BLPackages to Servers AuthProfile

          Discover Components AuthProfile

          Enroll and Decommission Servers AuthProfile

          Execute Custom and Third-Party Scripts AuthProfile

          Execute Existing Jobs AuthProfile

          Manage Compliance Risks Using Exceptions AuthProfile

          Manage Patching Job AuthProfile

          Package a Single File for Deployment AuthProfile

          Package Custom and Third-Party Scripts AuthProfile

          Package Custom Software and Patches AuthProfile

          Package Custom Software using BLPackages AuthProfile

          Package Windows Software and Patches AuthProfile

          Perform Ad-Hoc File Updates AuthProfile

          Perform Ad-Hoc Stop and Start Services AuthProfile

          Promote Objects between Roles AuthProfile

          Provision Servers AuthProfile

          Refresh Server Properties AuthProfile

          Remediate Compliance and Patch Analysis Results AuthProfile

          Rollback or Undo Changes AuthProfile

          Setup and Manage Config Files AuthProfile

          Setup and Manage Custom Commands AuthProfile

          Setup and Manage Extended Objects AuthProfile

          Setup and Manage Job Schedules AuthProfile

          Setup and Manage Properties AuthProfile

          Setup and Manage Provisioning Infrastructure AuthProfile

          Snapshot Servers and Components AuthProfile

          Sync a Server with Audit Results AuthProfile

          View Audit Results AuthProfile

          NSH_Proxy.Connect Authorization NSH Proxy Connect

          PatchCatalog.* Authorization Patch catalog management

          ProvisionWinPEImageCreation.Create Authorization Provisioning WinPE boot image creation

          SCAPComplianceJob.Read Authorization Read SCAPCompliance job

          • 2. Re: File Deploy Error
            Siddu angadi

            HI Amanda,


            Can you check whether you are able to browse the  filesystem of server with automation principal role?


            if you are not able to browse, then you have not setup automation principal correctly.




            • 3. Re: File Deploy Error
              Amanda Williams

              I am able to do a browse with no issue, and the job runs fine if the files are local to the server.....I just do not seem to have access to the fileshare to copy the files over when doing a file deploy.

              • 4. Re: File Deploy Error
                Siddu angadi

                Is that share accessable by the Automation Principle? If it accessable, follow the below steps and send me entire log file (remove the customer related information):


                1.   Clean-up the rscd.log of problemetic machine


                2.    Then execute the Job, once job is completed and send me the entire rscd.log file to siddu.angadi@gmail.com







                • 5. Re: File Deploy Error
                  Bill Robinson

                  I believe the nsh client on the appserver needs to be configured to use the nsh proxy.  so you need to enable the nsh proxy in blasadmin and you need to modify the secure file on the appserver(s) to use it.

                  1 of 1 people found this helpful
                  • 6. Re: File Deploy Error
                    Amanda Williams

                    I believe we have the app server setup to use the nah proxy. I will double check the settings tomorrow.


                    Sent from my iPhone

                    Please excuse any typos

                    Amanda Williams