1 2 3 4 Previous Next 58 Replies Latest reply on Jan 31, 2014 12:20 PM by Yanick Girouard

    Error found while running job skipping Errata objects adding process

    Q Le

      I kept getting the following error messages while uploading offline RedHat catalog.  I'm on 8.1.SP5 P1.  Please advise.

       

      [21 Mar 2013 07:56:44,470] [WorkItem-Thread-37] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] [JNI] rsc_dircontents error: 19

      [21 Mar 2013 07:56:44,470] [WorkItem-Thread-37] [INFO] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Added new rpm : lucene-1.4.3-1jpp.16.x86_64.rpm to the catalog

      [21 Mar 2013 07:56:44,470] [Job-Execution-3] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:44,470] [Job-Execution-3] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:44,657] [WorkItem-Thread-16] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] [JNI] rsc_dircontents error: 19

      [21 Mar 2013 07:56:44,657] [WorkItem-Thread-16] [INFO] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Added new rpm : libassuan-devel-1.0.4-5.el5.x86_64.rpm to the catalog

      [21 Mar 2013 07:56:44,673] [Job-Execution-4] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:44,673] [Job-Execution-4] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:44,845] [WorkItem-Thread-4] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] [JNI] rsc_dircontents error: 19

      [21 Mar 2013 07:56:44,845] [WorkItem-Thread-4] [INFO] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Added new rpm : perl-Mozilla-LDAP-1.5.2-4.el5.x86_64.rpm to the catalog

      [21 Mar 2013 07:56:44,845] [Job-Execution-3] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:44,845] [Job-Execution-3] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:45,017] [WorkItem-Thread-32] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] [JNI] rsc_dircontents error: 19

      [21 Mar 2013 07:56:45,017] [WorkItem-Thread-32] [INFO] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Added new rpm : blktrace-1.0.0-6.el5.x86_64.rpm to the catalog

      [21 Mar 2013 07:56:45,017] [Job-Execution-4] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:45,017] [Job-Execution-4] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:45,204] [WorkItem-Thread-14] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] [JNI] rsc_dircontents error: 19

      [21 Mar 2013 07:56:45,220] [WorkItem-Thread-14] [INFO] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Added new rpm : eject-2.1.5-4.2.el5.x86_64.rpm to the catalog

      [21 Mar 2013 07:56:45,220] [Job-Execution-0] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:45,220] [Job-Execution-0] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:45,376] [WorkItem-Thread-48] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] [JNI] rsc_dircontents error: 19

      [21 Mar 2013 07:56:45,391] [WorkItem-Thread-48] [INFO] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Added new rpm : tvflash-0.9.0-2.el5.x86_64.rpm to the catalog

      [21 Mar 2013 07:56:45,391] [Job-Execution-2] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:45,391] [Job-Execution-2] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:45,595] [WorkItem-Thread-39] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] [JNI] rsc_dircontents error: 19

      [21 Mar 2013 07:56:45,595] [WorkItem-Thread-39] [INFO] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Added new rpm : aspell-br-0.50-4.2.2.x86_64.rpm to the catalog

      [21 Mar 2013 07:56:45,595] [Job-Execution-0] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:45,595] [Job-Execution-0] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

      [21 Mar 2013 07:56:45,782] [WorkItem-Thread-3] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] [JNI] rsc_dircontents error: 19

      [21 Mar 2013 07:56:45,782] [WorkItem-Thread-3] [INFO] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Added new rpm : system-config-lvm-1.1.5-13.el5.noarch.rpm to the catalog

      [21 Mar 2013 07:56:45,798] [Job-Execution-2] [ERROR] [xaanhvu@E2.Zlab.com:BLAdmins:] [CatalogUpdate] Error found while running job skipping Errata objects adding process.

        • 1. Re: Error found while running job skipping Errata objects adding process
          Bill Robinson

          do you have the job run log from this run?

          • 2. Re: Error found while running job skipping Errata objects adding process
            Q Le

            Bill, I do.  Unfortunately, the lab is down for maintenance until Wednesday morning.  I’ll upload them as soon as the lab becomes available.

             

            Q (Anhvu) Le

            EMIT 2.0 | BMC Server Automation

            4400 Dacoma St. #1418E, Houston, TX  77092

            Office 713-431-0327 | Fax 713-431-0451

            anhvu.q.le@exxonmobil.com

            • 3. Re: Error found while running job skipping Errata objects adding process
              Q Le

              Bill, here it is.

               

              Q (Anhvu) Le

              EMIT 2.0 | BMC Server Automation

              4400 Dacoma St. #1418E, Houston, TX  77092

              Office 713-431-0327 | Fax 713-431-0451

              anhvu.q.le@exxonmobil.com

              • 4. Re: Error found while running job skipping Errata objects adding process
                Q Le

                I just created a new catalog using this very same Payload and the result is the same.  In this case, I turned on DEBUG for both the catalog and appserver.log.  Please help!  Due to the size limitation, I ftp’ed log files to ftp.bmc.com/incoming<ftp://ftp.bmc.com/incoming>.  There are a zip file – appserver-ISS04094600.zip and 6 appserver log files – with ISS04094600 in the name.

                 

                Q (Anhvu) Le

                EMIT 2.0 | BMC Server Automation

                4400 Dacoma St. #1418E, Houston, TX  77092

                Office 713-431-0327 | Fax 713-431-0451

                anhvu.q.le@exxonmobil.com

                • 5. Re: Error found while running job skipping Errata objects adding process
                  Q Le

                  Bill, any ideas?

                   

                  Q (Anhvu) Le

                  EMIT 2.0 | BMC Server Automation

                  4400 Dacoma St. #1418E, Houston, TX  77092

                  Office 713-431-0327 | Fax 713-431-0451

                  anhvu.q.le@exxonmobil.com

                  • 6. Re: Error found while running job skipping Errata objects adding process
                    Joe Piotrowski

                    Q did you get a resolution for this issue?

                    • 7. Re: Error found while running job skipping Errata objects adding process
                      Q Le

                      No.  Not yet.  I’m dying to know the resolution.  Please help!

                       

                      Q (Anhvu) Le

                      EMIT 2.0 | BMC Server Automation

                      4400 Dacoma St. #1418E, Houston, TX  77092

                      Office 713-431-0327 | Fax 713-431-0451

                      anhvu.q.le@exxonmobil.com

                      • 8. Re: Error found while running job skipping Errata objects adding process
                        Joe Piotrowski

                        The only other error I see near the beginning is:

                         

                        Run at Mar 21, 2013 7:22:55 AMError3/21/2013 7:50com.bladelogic.om.infra.mfw.util.BlException: Not able to find the DBKey for RPM to add container, fileset: samba-swat-3.0.33-3.39.el5_8.x86_64.rpm , container: RHSA-2012:0533, Error: Not able to find the DBKey for RPM to add container, fileset: samba-swat-3.0.33-3.39.el5_8.x86_64.rpm , container: RHSA-2012:0533

                         

                        Which I am not familiar with. And I can't find anything relevant on the Communites. I would suggest opening a ticket if you have not done so already.

                        • 9. Re: Error found while running job skipping Errata objects adding process
                          Q Le

                          Joe,

                           

                          I have opened a ticket for almost 2 months now and couldn’t get any resolution from support.  Can’t even understand why engineering and/or developer got engaged already to help with the issue.  Anyhow… I looked at the log of the redhat_downloader.bat yesterday… and the following is what I saw.  You could this this “[Fatal Error] :1:50: White spaces…” issues with RedHat a lot on Google…. Something to do with XML file on RedHat side.  I would appreciate if engineering and/or developer could confirm this and then open a dialog with RedHat to get this resolved.

                           

                          Info         Apr 9, 2013 10:26:07 AM   stdout: 2              Errata metadata -> advisory: RHSA-2012:0370, synopsis: Important: xen security and bug fix update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:26:22 AM   stdout: 2              Errata metadata -> advisory: RHSA-2007:0400, synopsis: Critical: firefox security update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:26:25 AM   stdout: 2              Errata metadata -> advisory: RHSA-2008:0222, synopsis: Critical: firefox security update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:26:28 AM   stdout: 2              Errata metadata -> advisory: RHSA-2011:1380, synopsis: Critical: java-1.6.0-openjdk security update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:26:29 AM   stdout: 2              Errata metadata -> advisory: RHSA-2008:0239, synopsis: Important: poppler security update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:26:44 AM   stdout: 2              Errata metadata -> advisory: RHSA-2008:0235, synopsis: Important: speex security update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:26:46 AM   stdout: 2              Errata metadata -> advisory: RHSA-2008:0233, synopsis: Important: kernel security and bug fix update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:26:52 AM   stdout: 2              Errata metadata -> advisory: RHSA-2011:1386, synopsis: Important: kernel security, bug fix, and enhancement update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:26:58 AM   stdout: 2              Errata metadata -> advisory: RHSA-2012:1054, synopsis: Important: libtiff security update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:27:02 AM   stdout: 2              Errata metadata -> advisory: RHSA-2010:0046, synopsis: Important: kernel security and bug fix update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Warning Apr 9, 2013 10:27:23 AM   stderr: 2              :1:50: White spaces are required between publicId and systemId.

                                          2              redhat_downloader.bat

                          Warning Apr 9, 2013 10:27:24 AM   stderr: 2              :1:50: White spaces are required between publicId and systemId.

                                          2              redhat_downloader.bat

                          Warning Apr 9, 2013 10:27:26 AM   stderr: 2              :1:50: White spaces are required between publicId and systemId.

                                          2              redhat_downloader.bat

                          Warning Apr 9, 2013 10:27:27 AM   stderr: 2              :1:50: White spaces are required between publicId and systemId.

                                          2              redhat_downloader.bat

                          Warning Apr 9, 2013 10:27:28 AM   stderr: 2              :1:50: White spaces are required between publicId and systemId.

                                          2              redhat_downloader.bat

                          Warning Apr 9, 2013 10:27:29 AM   stderr: 2              :1:50: White spaces are required between publicId and systemId.

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:27:48 AM   stdout: 2              Errata metadata -> advisory: RHSA-2010:0019, synopsis: Important: kernel security update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:28:05 AM   stdout: 2              Errata metadata -> advisory: RHSA-2007:1176, synopsis: Important: autofs security update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:28:10 AM   stdout: 2              Errata metadata -> advisory: RHSA-2010:0029, synopsis: Critical: krb5 security update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:28:20 AM   stdout: 2              Errata metadata -> advisory: RHSA-2011:1479, synopsis: Important: kernel security, bug fix, and enhancement update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:28:38 AM   stdout: 2              Errata metadata -> advisory: RHSA-2010:0894, synopsis: Important: systemtap security update, type: Security Advisory

                                          2              redhat_downloader.bat

                          Info         Apr 9, 2013 10:29:14 AM   stdout: 2              Errata metadata -> advisory: RHSA-2010:0490, synopsis: Important: cups security update, type: Security Advisory

                                          2              redhat_downloader.bat

                           

                          Q (Anhvu) Le

                          EMIT 2.0 | BMC Server Automation

                          4400 Dacoma St. #1418E, Houston, TX  77092

                          Office 713-431-0327 | Fax 713-431-0451

                          anhvu.q.le@exxonmobil.com

                          • 10. Re: Error found while running job skipping Errata objects adding process
                            Joe Piotrowski

                            Q, let's start from scratch. You said you're getting this error "while uploading offline RedHat catalog." I have some questions for you.

                            - Is this a new offline Red Hat patch catalog, or an existing one?

                            - If existing, was it working previously?

                            - If working previously, did anything change between a successful update and the failed update?

                            - How are you getting the Red Hat patches; our offline downloader or another way?

                            - If our offline downloader, can you post your config.xml file?

                            • 11. Re: Error found while running job skipping Errata objects adding process
                              Q Le

                              Joe,

                               

                              This is a brand new catalog.  I use BMC’s redhat offline catalog… running on Windows… the patch payload is also on this same machine.  And then I created the catalog definition inside BSA console whereas the repository is a Linux machine.  The config is following.  BTW – I was able to use the very same configuration and got it worked correctly ONCE whereas it failed more than 50 times already.

                               

                               

                               

                              Q (Anhvu) Le

                              EMIT 2.0 | BMC Server Automation

                              4400 Dacoma St. #1418E, Houston, TX  77092

                              Office 713-431-0327 | Fax 713-431-0451

                              anhvu.q.le@exxonmobil.com

                              • 12. Re: Error found while running job skipping Errata objects adding process
                                Joe Piotrowski

                                Post a screenshot of your offline patch catalog settings as well. Just the tab that shows the Mode, Credentials, Repo Options, etc.

                                • 13. Re: Error found while running job skipping Errata objects adding process
                                  Q Le

                                  Joe,

                                   

                                  Here it is.

                                   

                                  cid:image001.png@01CE35E9.FD78D650

                                  cid:image002.png@01CE35E9.FD78D650

                                  cid:image003.png@01CE35E9.FD78D650

                                  cid:image004.png@01CE35E9.FD78D650

                                   

                                   

                                   

                                  Q (Anhvu) Le

                                  EMIT 2.0 | BMC Server Automation

                                  4400 Dacoma St. #1418E, Houston, TX  77092

                                  Office 713-431-0327 | Fax 713-431-0451

                                  anhvu.q.le@exxonmobil.com

                                  • 14. Re: Error found while running job skipping Errata objects adding process
                                    Joe Piotrowski

                                    Also please post the config.xml file you're using with the offline downloader.

                                     

                                    10.214.77.160 = Windows?

                                    10.208.8.7 = Red Hat?

                                    1 2 3 4 Previous Next