3 Replies Latest reply on Jul 4, 2014 7:25 AM by Srinivas Merugu

    Adding custom fields in ITSM Universe

    Srinivas Merugu
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      Hi All,


      We have a custom field added on HPD:Help Desk form and we are planning to use this field in our reporting but this field is not available for adding in the universe under HPD_Help_Desk.


      I have Refreshed the universe structure and also cross checked the existence of the field in HPD_Help_Desk using "AR System Metadata: field" and its existing.


      Please assist me in adding that custom field in the universe.