This is the problem i have now:
- I am working the Remedy from WEB (no client)
- When i want to upload a file into the work detail, the system can not upload the file, it is showing this error message:
Error fid is undefined
And the system can not upload the file…
What is the root of this error?
- My pc has installed IE 7.0.5730.13
- java version "1.6.0_17"
- Windows XP ...
I am not sure if the version of Remedy is 7 or 6.x
thanks in advance for your help.
Can you add a screenshot here for the issue ?