6 Replies Latest reply on Jan 30, 2013 9:52 AM by Carl Wilson

    Passing attachments from SRM worklog to backend applications

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      Hello All,



      I'm trying to pass the attachment from SRM to worklog to backend ITSM application(Workoder/Incident/Change.).


      But till now i found that there is no any workflows which are pushing the fields to worklog forms, but i found some CAI forms, and interface forms, and some commands which might be doing thins, but still  I'm not sure would would be the approach to achieve this.


      Im using 7.6.04, and if anybody has an experience in this please help, would really appreciate your help.