6 Replies Latest reply on Jan 25, 2013 8:26 PM by Bill Robinson

    BladeLogic agent upgrade 8.0 Sp10 to 8.2.3 Sp3

    Abin M Mammala

      Hello,

       

      I am facing some strange issues while upgrading the BladeLogic agent from 8.0 to 8.2. I use the following command as part of the BL Package:

       

      "C:\Program Files\BMC Software\BladeLogic\8.0\RSCD\agentctl" -b exec msiexec /I "c:\temp\RSCD82-SP3-WIN64.msi" /qn REBOOT=ReallySuppress

       

      The above successfully completed on 70% of the servers but, failed on the rest. The job status shows gree for allthe servers (100%) but, the failed scenarios are mentioned below:

       

      - Connection refused : We could restart the service but, the 4750 port wont be listening

      - Agent alive : The agent version still shows 8.0.SP10.

       

      Please help!!

       

      Thanks

      Abin