1 2 Previous Next 16 Replies Latest reply on Dec 13, 2012 10:52 AM by Isaac Matta

    SRP Authentication Failure installing Compliance Content

    Joe Piotrowski

      We're attempting to install Compliance Content for BSA version 8.2.03. We're getting the following error message (screenshot) when attempting to install:


      The given credentials failed authentication: Authentication failure: SRP Authentication Failure


      We're running the installer on Windows as "accountName" who is an admin on the server. We've created a new Authentication Profile called "cn-vm-bsaapp01" and we've succesfully accepted the cert and can connect with our authprofile via blcred cred -acquire (screenshot). The app server and the file server both have "* rw,user=localAdmin" entries. Both users.local files have the following entries:

      BLAdmins:* rw,map=localAdmin

      accountName rw,map=localAdmin


      We keep trying to use the BLAdmin credentials but the installer keeps failing with that SRP Authentication Failure message. What am I missing?

        1 2 Previous Next