6 Replies Latest reply on Jan 15, 2016 3:10 AM by Balaji Kumbhar

    SLA Breach Reason in ITSM 7.6

    Lukasz Piech
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      Hi

       

      You can define SLA Breach Reasons in Generic Catalog in 7.6.04 but they dont seem to be visible anywhere in HPD:Help Desk anymore?