14 Replies Latest reply on Dec 7, 2012 9:48 AM by Philippe Le Coq

    Windows Helper Patch Catalog : ConvertXML.exe returned error

    Philippe Le Coq



      I create a Windows Patch Catalog : Depot --> new --> Patch Catalog --> Windows Patch Catalog (on a BSA Linux server 8.2)


      The "Windows Helper" to update Windows patch catalog return an error in the result log job :


      Info Dec 5, 2012 12:07:35 PM Using package information file at location http://xml.shavlik.com/data/pd5.cab

      Info Dec 5, 2012 12:07:35 PM Using patch signature file at location http://xml.shavlik.com/data/hfnetchk6b.cab


      Error Dec 5, 2012 11:37:23 AM Error occur: Level: FAILURE
      Message: ConvertXML.exe returned error (Exit code: 1): Error Could not extract file ()from CAB file at 'C:/Program Files/BMC Software/BladeLogic/Temp_Patching/temp_4036_-637789140/hfnetchk6b.cab'


      Someboby already got this message ?

      Do you have a solution ?



      BSA server version 8.2 on Linux

      The "Windows Helper" is a RSCD agent 8.2 (update