12 Replies Latest reply: Dec 6, 2012 4:30 AM by Ashwanth Padmanaban RSS

    Issues with web Services while using UPDATE action

    Vivek NameToUpdate

      Hi,

       

      I am trying to use update action with the following information.

        <urn:Work_Info_Summary>testing</urn:Work_Info_Summary>

               <urn:Work_Info_Notes></urn:Work_Info_Notes>

               <urn:Work_Info_Type>General Information</urn:Work_Info_Type>

               <urn:Work_Info_Date>2012-05-30T09:00:00</urn:Work_Info_Date>

               <urn:Work_Info_Source>Email</urn:Work_Info_Source>

               <urn:Work_Info_Locked>No</urn:Work_Info_Locked>

               <urn:Work_Info_View_Access>Public</urn:Work_Info_View_Access>

       

      But getting the below Response:

       

      <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

         <soapenv:Body>

            <soapenv:Fault>

               <faultcode>soapenv:Server.userException</faultcode>

               <faultstring>ERROR (44761): ; Work Info Type, View Access, Locked, and Summary fields are required to add a Work Info entry.</faultstring>

             

      I have added all required values and simply removed the question mark from all required fields where I don't want to enter any value.

      Still getting this error message. Please suggest how to resolve it.