How did u search the patch in catalog?
Are you creating patch smart group using QNumber?
If the patch object not found in the catalog, but you see the payload file in the repository, then perhaps, the object had been removed from the Catalog?
- by removing the filter that included that patch
- by setting the patch to irrelevant (if this is an old patch)
- or maybe you did not correctly look for patch in the catalog. What patch is it? Q number? BulletinID? is it Service Pack or Patch?
also, review the following guide on more check points for when the patch is not found in the catalog, but if you actually have payload already, maybe most of these will not apply, though still worth knowing:
KA366615 - BBSA Windows Patch Troubleshooting: Windows Hotfix Patch is not found in the Catalog
I tried to filter the hotfixes with the kb id ie., kb932762 but it fails to show.
When I create a smartgroup with hotfix id it shows a list of files which are appended with something like the one attached in the image. When I checked the fileserver the output is is like following.
[root@blfs1 bbsa-data]# locate *KB932762*
/var/bbsa-data/patch repository/Windows/WindowsServer2003.WindowsXP-KB932762-x64 .exe
/var/bbsa-data/patch repository/Windows_2003/WindowsServer2003.WindowsXP-KB93276 2-x64.exe
/var/bbsa-data/patch repository/Windows_Catalogue/WindowsServer2003.WindowsXP-KB 932762-x64.exe
/var/bbsa-data/patch repository/Windows_Updates/WindowsServer2003.WindowsXP-KB93 2762-x64.exe
We are using BBSA 8.1.03 version and when i create a smart group,with condition HOTFIX where KB_ARTICLE_URL equals "http://support.microsoft.com/kb/932762" , KB_ARTICLE_URL option does not exist.
there is something like SOFTWARE_PAYLOAD_EXISTS_AT_URL , but when used does not show any patches under that.
Then use the below condition
HOTFIX where Qnumber equals Q932762
Prabhu, not really clear what you are asking...
initially you said that the patch object is not visible in the Catalog, but according to the screenshot it is.
then you asked to explain why you see many patch objects for one patch in the catalog... to answer this question, there are many flavors of windows, and even though many of those will use the same executable payload, we still need to make a unique patch object for it. This is also discussed in the first check point of the guide I sent earlier.
If you want to create a smart group only listing patch objects with that kb number, then either do (as mentioned earlier):
HOTFIX where QNUMBER* equals Q932762
HOTFIX where NAME contains KB932762
Initially i mentioned the hotfix is not available in the catalog because i tried to filter the hotfixes with KB932762 which showed no results.
but in the screenshot i sent you, I had to create a smartgroup as per Indrajith with condition HOTFIX name contains KB932762 which showed all the files related to KB932762.
Thanks for exlpaining why we see many patch objects for one patch in the catalog.
Could you also please explain if the patch is not showing in hotfixes will it still be analysed when this patch catalog is used in a patch analysis job?
If it's not in original Hotfixes Smart Group, then perhaps these patches are 'irrelevant'? Do you have WIndows 2003 filter in your Catalog?