Which tool are you using to discover network printers?
Good day Mussie,
Can you confirm if these printers are in the supported list:
You should post your ADDM querries in the https://communities.bmc.com/communities/community/bmcdn/bmc_atrium_and_foundation_technologies/discovery section to get a larger ADDM audience who can assist
Sorry for not mentioning that, it is ADDM version 18.104.22.168