7 Replies Latest reply on Feb 13, 2020 9:33 AM by rodrigo barcat

    ARERR [623]  I can not login in mid tier web

    Fernando Negre
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      Hi,

       

      I have installed AR System, Mid Tier web. In BMC Remedy User I can login with Demo account or others account. But with the mid tier access web I can not log right.

      I get this message: "ARERR [623] Error de autentificación"

      I have the mid-tier access in one server and the AR system in other server.

      Each other they ping correctly.

       

       

      any ideas?

       

      Thank you.