3 Replies Latest reply on Nov 8, 2012 8:27 AM by qizhuo NameToUpdate

    Redhat Download Error

      hi all

         i am downloading RHN patches using offline downloader8.1SP3 and configure proxy,all rpm and errata can download without redhat5.lst and RHAS5x86_64.lst file,i get the following error in the dowloader.log :

      [01 Nov 2012 12:44:36,173] [pool-1-thread-3] [INFO] Using proxy: proxy type - NTLM-V2, host name - proxysys.huawei.com

      [01 Nov 2012 12:44:57,637] [Thread-1] [INFO] Using proxy: proxy type - NTLM-V2, host name - proxysys.huawei.com

      [01 Nov 2012 12:44:59,347] [Thread-1] [INFO] Cert host: *.redhat.com does not match: www.redhat.com

      [01 Nov 2012 12:45:00,034] [Thread-1] [ERROR] Error while updating metadata

      com.bmc.sa.patchfeed.FeedException: Request for url: https://rhn.redhat.com/rhn/Logout.do failed with status code: 500

      at com.bmc.sa.patchfeed.util.net.HttpClient.execute(Unknown Source)

      at com.bmc.sa.patchfeed.redhat.util.RhnWebServiceManager.getHtmlPageContent(Unknown Source)

      at com.bmc.sa.patchfeed.redhat.util.RhnWebServiceManager.Logout(Unknown Source)

      at com.bmc.sa.patchfeed.redhat.util.RhnWebService.logoutFromRhn(Unknown Source)

      at com.bmc.sa.patchfeed.redhat.util.RhnWebServicePool.cleanupWebServicePool(Unknown Source)

      at com.bmc.sa.patchfeed.redhat.util.RhnDownloader.shutdown(Unknown Source)

      at com.bmc.sa.patchfeed.redhat.RedHatFeedUpdator.run(Unknown Source)

      at java.lang.Thread.run(Thread.java:619)

      [01 Nov 2012 12:45:00,035] [Thread-1] [ERROR] Downloader failed with errors: Error while updating feed: Request for url: https://rhn.redhat.com/rhn/Logout.do failed with status code: 500

      [01 Nov 2012 12:45:00,035] [Thread-1] [INFO]

      ======================= Download Result ================================

      RPMs downloaded         - 0

      RPMs download skipped   - 5488

      RPMs download failed    - 0

      Erratas downloaded       - 1347



      proxy configure:










      Does anyone have any ideas?



        • 1. Re: Redhat Download Error



          Looks like it's an issue with proxy server and you need to check this internally with your network team.




          Response status codes beginning with the digit "5" indicate cases in which the server is aware that it has encountered an error or is otherwise incapable of performing the request.

          Except when responding to a HEAD request, the server should include an entity containing an explanation of the error situation, and indicate whether it is a temporary or permanent condition. Likewise,

          user agents should display any included entity to the user.

          These response codes are applicable to any request method.


          500 Internal Server Error

          A generic error message, given when no more specific message is suitable.


          502 Bad Gateway

          The server was acting as a gateway or proxy and received an invalid response from the upstream server.

          1 of 1 people found this helpful
          • 2. Re: Redhat Download Error
            Lazar NameToUpdate

            The issue now is during the logout. I see it in combination with the issue where you have to login to RHN manually first. Login to RHN manually, make sure to logout (not just close the browser), and test the downloader again.

            • 3. Re: Redhat Download Error

              Thank you,i check the firewall proxy ,the proxy refuse to use wget download the url like HTTPS