5 Replies Latest reply on Oct 31, 2012 2:06 PM by Robert Poulos

    Capture username running long/huge data retrieval queries in Remedy

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      We are running ARS 7.5 patch 004 and ITSM 7.6.0 patch 001.

      Sometimes support staff executes queries which results in large data retrieval. Hence, it impact Remedy performance. Sometime nobody can access Remedy System for 4 to 5 minutes.


      I just wanted the SQL Query or the way to identify the user name executing such huge queries.