Gurneet, you forgot to run the SQL Update scripts (not external files, but different set) that are part of the procedure. Please download them from EPD, and apply to your database, they will also update the verion of your db to 8.2.02 in the process.
I just read the readme file. Do I need to run the update package batch script with which Database and User? As bladelogic DB/user or SA on Database?
There are multiple scripts within that. Like updDbVersion, install_hotfix_update_sqlserver_script.bat ? Which one do I need to run? And as which user on DB?
Just emailed you the zip file 82-SP2-SQL_Update_Scripts.zip
Run it against bladelogic database as bladelogic user.
you need to run install_hotfix_update_sqlserver_script.bat if your database is sqlServer.
There is a readme for for both oracle and sql that tells you how to run it.
btw, all of these steps are covered in a couple places for bsa:
https://docs.bmc.com/docs/display/bsa82/Upgrading which is the general upgrade steps to perform and
https://docs.bmc.com/docs/display/bsa82/Service+packs+and+patches which would cover the specifics for the particular service pack.