Under 7.5 we had agent NSH key logging working and since upgrading to 8.1 we have lost the settings, even though it was included in the NSH defaults file. Has anyone else had this issues and got it resolved?
Check "log4crc.txt" file under '/usr/lib/rsc' for the entry with <appender name="../../keystroke.log" ...>, if it is commented out. If so uncomment it.
Commented entry looks like <!-- appender name=.... -->