The IP shown in this screenshot is it your AppServer/Filserver or the system where BSA Console is installed?
This error generally comes if the system where you installed the WAIK is not having RSCD agent.
if the RSCd agent is installed & working fine then, there must eb issue with permission in rscd files.
please check following things:
- is the RSCD agent is installed where WAIK is installed.
- is RSCD is licensed
- is user mapping is done propely
also attach the console.log file
Is the issue resolved?
Please share with the community.
Thanks & Regards,
Jim (Forum Admin)