8 Replies Latest reply on Oct 4, 2012 5:18 AM by Shirish Katariya

    Hardware Information tab doesn't showing all details.

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      Hi Friends....


      Here i am confuse for the doubt i have in my BL Console, in my BL some of Solaris and Linux servers have problem that when i am browsing that servers and clicks over the Hardware Information tab, then i did not get all the details of the server in Hardware Information space instead i am getting 0 in some fields. I have checked all the stuffs for bad servers like agentinfo, connections, export file, RSCD agent and App server version, these all are normal, then why these servers doesn't showing the information in respective fields:: Manufacturer, Model No., Host Name, Serial No. etc.....


      Plz have look into attached error screenshot.



      Shirish Katariya.