Appserver and console should be of same version,Check the appserver and appserver console log in the appserver Machine.
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RCP Version and Appserver version need to be same otherwise you will get exception on serverview sometimes
Template creation etc.
e.g Exceptions java.lang.ExceptionInInitializerError or com.bladelogic.mfw.util.BlClientExeption:Failed to deserialize reply.
Is the problem resolved or getting the same issue,Please check the appserver log it will tell you the exact issue.
Classification: For internal use only
problem is resolved.