12 Replies Latest reply on Aug 31, 2012 7:52 AM by Benjamin Turner

    8.1 BladelogicRSCD local account lockout

    Benjamin Turner

      8.1 BladelogicRSCD local account lockout.


      Hi All,


      I was wondering if anyone had experienced this issue before?


      The problem appears to be that the local Bladelogic account gets locked out while trying to start the RSCD service, it claims that it's an unknown user name or bad password, seeing as the service assumes the identity and runs as the local Administrator the password isn't being inputted anywhere.


      I've not experienced this issue before and the only resolution I've found is to logon to the server delete the BladelogicRSCD local account from users and restart the RSCD service which repopulates the BladelogicRSCD local account into users, this isn't really a fix and is quite time consuming when deploying agents. The two errors in the event logs I've found are below:


      Error one -



      Logon account:       BladeLogicRSCD

      Source Workstation:               XXXXXXXX

      Error Code:             0xC000006A



      For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


      Error two -


      Logon Failure:

                      Reason:                  Unknown user name or bad password

                      User Name:            BladeLogicRSCD

                      Domain:                  XXXXXXXX

                      Logon Type:            4

                      Logon Process:      BlRscd

                      Authentication Package:        MICROSOFT_AUTHENTICATION_PACKAGE_V1_0

                      Workstation Name: XXXXXXXX

                      Caller User Name: XXXXXXXX $

                      Caller Domain:       XXXXXXXX

                      Caller Logon ID:     (0x0,0x3E7)

                      Caller Process ID:  2736

                      Transited Services:                -

                      Source Network Address:      -

                      Source Port:            -



      For more information, see Help and Support Center at


      Any help would be appreciated.


      Cheers Ben