4 Replies Latest reply: Aug 29, 2012 1:23 AM by Mussie Zemikael RSS

How to create Service Offering for ITSM Business Services

Mussie Zemikael

Hi Guys,

How do we create Service Offering for Business Services in ITSM? The reason why I am asking this, I have SRM configured and business services created and I wanted to link SRDs with Business Services. But you can't just select Business Services on the SRD form, you will have to have Service Offering linked to it. I couldn't find the form where you create this relationship, appreciate if someone can assist me with this.