1 Reply Latest reply: Aug 8, 2012 4:26 AM by Jon Hall RSS

    Where can I see Manufacturer Part Number?

    David Kelly

      I created a product for a Memory Module for products using the 'Memory' class.


      Under each product I created some models/versions and within the creation of a model/version there is a field for Manufacturer Part Number which I duly filled out for each model.


      My question is where can this Manufacturer Part Number be viewed when a CI with this model is selected during an incident or change?  If a support person needed to order new memory where would they find the part number as it doesn't appear to appear within the details of the CI or asset?