3 Replies Latest reply on Aug 1, 2012 7:26 AM by Danny Long

    What are the steps to delete a CI using CI Delete Configuration Form?

    Shilpa Jotawar

      I created a Computer System CI and changed its status to delete. Now, I go to CI Delete Configuration Form--> I click on List CIs to be deleted and get error "Unknown field referenced in query line:at position 0 (MarkAsDeleted) (ARERR 1587)"


      At customer's end, customer cannot see the CI which he has marked as delete (not getting any error).


      Are there are specific steps to be followed?