2 Replies Latest reply: Jul 25, 2012 2:18 PM by abrock Branched from an earlier discussion. RSS

Re: Integration with CTI (Computer Telephony)

Marco NameToUpdate

I would like to know if RemedyForce could be integrated with Cisco UC telephony solutions.

 

Basically when the user phone the service desk, the ticket should be created automatically. Do you know if this is possible ?

 

Thanks

Regards,

 

Message was edited by: David J. Easter and moved to RemedyForce forum