3 Replies Latest reply on Aug 8, 2016 6:17 PM by Matt Nadeau Branched from an earlier discussion.

    Re: Integration with CTI (Computer Telephony)

      I would like to know if RemedyForce could be integrated with Cisco UC telephony solutions.


      Basically when the user phone the service desk, the ticket should be created automatically. Do you know if this is possible ?





      Message was edited by: David J. Easter and moved to RemedyForce forum