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See answers here
2) not really
3) Make sure you follow the install documentation. also verify the installer md5sum with the one mentioned on EPD.
Its strange that even after installing, you cant see the directory structure or the service installed. Check the md5sum of th einstaller you have with the details mentioned on the EPD site. Maybe the installer was corrupted or something. download the istallers again and reinstall. Hope it goes well.