3 Replies Latest reply on Aug 19, 2014 10:08 AM by li zhaoxian

    Patrol Agent Install via Bladelogic

    Robert Stinnett

      You'd think that BMC would make their products work together... but I disgress.

       

      We are getting a return code of 11 from Patrol during a Bladelogic install.  We are unsure of what this means as we cannot find a reference in the Patrol documentation to installer return codes.  The Patrol agent does seem to be succesfully installing.

       

      Can anyone shed a clue on to what the issue might be; or if this is an OK error and we can bypass it.  Is there a way in Bladelogic to ignore just one return code instead of just saying "Ignore" for the whole install?  We want to catch things when they do actually blow up.

       

       

       

      07/16/12 10:02:26.528 INFO     bldeploy - [5][BMC Patrol Agent for Linux] Executing command: "chmod -R a+rx "2799.1/PatrolAgentInstaller/";chmod -R a+rx "/var/tmp/stage/1e4df6b16ae0397281b77c29a5baf591/2799.1/PatrolAgentInstaller/"; su patrol -c '"2799.1/PatrolAgentInstaller/install.sh" -path "/var/tmp/stage/1e4df6b16ae0397281b77c29a5baf591"/"2799.1/PatrolAgentInstaller" -working "2799.1/PatrolAgentInstaller/Install"'"

      07/16/12 10:02:26.529 DEBUG    bldeploy - [5][BMC Patrol Agent for Linux] chdir to PkgDir: '/var/tmp/stage/1e4df6b16ae0397281b77c29a5baf591/'

      07/16/12 10:07:23.109 WARN     bldeploy - [5][BMC Patrol Agent for Linux] [stderr: 5]   Configuration successfully loaded "/opt/bmc/PatrolAgent/Patrol3//archives/preloadesg.tmp"

       

       

      07/16/12 10:07:38.868 WARN     bldeploy - [5][BMC Patrol Agent for Linux] [stderr: 5]   smux bind failure: Address already in use

       

       

      07/16/12 10:07:38.868 WARN     bldeploy - [5][BMC Patrol Agent for Linux] [stderr: 5]   /opt/bmc/PatrolAgent/Patrol3//Linux-2-6-x86-64-nptl/bin/snmpmagt

      07/16/12 10:07:38.868 WARN     bldeploy - [5][BMC Patrol Agent for Linux] [stderr: 5]   : error processing configuration

       

       

      07/16/12 10:08:03.608 INFO     bldeploy - [5][BMC Patrol Agent for Linux] [stdout: 5]   The installation completed successfully.

       

       

      07/16/12 10:08:03.621 ERROR    bldeploy - [5][BMC Patrol Agent for Linux] Command returned non-zero exit code: 11

      07/16/12 10:08:03.621 DEBUG    bldeploy - [5][BMC Patrol Agent for Linux] chdir to PkgDir: '/'