1 Reply Latest reply: Jul 26, 2012 9:42 AM by Rodrigo Miranda RSS

    Problem with Control-M Agent for AIX

    Oscar Avila González

      Hi All.

       

       

      I have a problem. When I installed Control-M/Agent for AIX, the instalation process runs without problems, but when the "start-ag" command runs an error message appears.

       

       

      12.07.2012-19.01.15      update [/opt/agctmusr/BMCINSTALL] on user home.

      12.07.2012-19.01.34      update [/opt/agctmusr/VERSION] on user home.

      12.07.2012-19.01.34      activating agent service.

      12.07.2012-19.01.34      calling [/opt/agctmusr/ctm/scripts/start-ag].

      *** CONTROLM environment variable is not defined . ***

       

       

      12.07.2012-19.01.34      start-ag return with [1]. agent service startup failed.

       

       

      12.07.2012-19.01.34      #######################################################################################

      12.07.2012-19.01.34      ## installation of CONTROL-M/Agent ended with return code [1].

      12.07.2012-19.01.34      #######################################################################################

       

      can anyone help me?

        • 1. Re: Problem with Control-M Agent for AIX
          Rodrigo Miranda

          You need to change the %HOME from your user instalation, to the same PATH that  you want install de Control-M Agent.

           

           

          Do you try to install on the "/opt" directory?

           

           

          12.07.2012-19.01.15      update [/opt/agctmusr/BMCINSTALL] on user home.

          12.07.2012-19.01.34      update [/opt/agctmusr/VERSION] on user home.

          12.07.2012-19.01.34      activating agent service.

          12.07.2012-19.01.34      calling [/opt/agctmusr/ctm/scripts/start-ag].

          *** CONTROLM environment variable is not defined . *

           

           

          Example:

           

           

          User user_install

          HOME=/user_install