4 Replies Latest reply on Jun 23, 2017 6:22 AM by 'Bukola Olutuyibi

    SLM - Service Targets getting breached, date showing 1/1/1970

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      Hi Guys,

       

      I have started configuring SLM this morning and when I tried to log any incident the Due Date/Time is showing as 1/1/1970 (Check screenshot) and it shows as breached within few minutes. Does any have any idea? I have already checked the Service Targets and the Business Time segments and couldn’t spot anything unusual.

      I have also rebuilt the Datasources in Application Administration Console --> Custom Configuration. Anybody has any idea as to why this is happening?

       

      Regards,

      Mussie